Customer Care & Logistics

Shipping & Delivery Policy

At HerbalMaart, we are committed to delivering your authentic Ayurvedic medicines, herbs, and wellness products in tamper-evident, eco-conscious packaging safely and punctually across India.

1. Pan-India Delivery Coverage

We deliver across 25,000+ postal pincodes in India in partnership with tier-1 logistics partners including Blue Dart, Delhivery, Ekart, and India Post Speed Post.

2. Processing & Dispatch Timeline

All confirmed orders are processed, quality-inspected, and dispatched from our certified central Ayurvedic dispensary within 24 to 48 business hours (excluding Sundays and national holidays).

3. Estimated Delivery Times

  • Metro Cities (Delhi NCR, Mumbai, Bengaluru, Hyderabad, Chennai, Kolkata): 2 to 4 business days.
  • Tier-2 & Tier-3 Cities: 3 to 6 business days.
  • Remote & North-Eastern Regions: 5 to 8 business days.

4. Shipping Charges

Standard shipping rates apply based on order weight and destination pincode as calculated at checkout. Express delivery options are available for eligible postal codes.

5. Live Shipment Tracking

Once your order is dispatched, an automated tracking link and SMS/email confirmation with the AWB number will be shared. You can also track your shipment live via our Order Tracking Page.